Job Information

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Public Transportation Services Corporation (PTSC)
PTSC is an equal employment opportunity employer


Bulletin No:
Job Title:
Workers' Compensation Claims
Closing Date:
Open Until Filled
Salary Grade:
Salary Range:
$46,966 - $58,718 - $70,470
Open Until Filled openings may be closed at any time without notice.

At Will**

Other Info:

This bulletin is posted to establish or add to a Qualified Candidate Pool(QCP)


Basic Function

Provides administrative support in assigned department to an organizational unit or project team.

Example Of Duties

  • Administers departmental projects and performs special assignments related to the department's business
  • Assists in scheduling and coordinating meetings
  • Handles, processes, and maintains confidential or legal documents and data
  • Gathers and compiles data and prepares simple statistical and narrative reports
  • Prepares, processes, and maintains records of departmental purchase requisitions
  • Prepares petty cash reimbursement
  • Generates correspondence, reports, and presentations
  • Orders and distributes materials, office supplies, equipment, and furniture
  • Assists in preparation of graphs, programs, and posters
  • Provides information and referral to Metro personnel and to the public
  • Develops and maintains filing systems, records, and logs including computerized database files
  • Prepares and submits requisitions and check requests
  • May be required to perform other related job duties
  • Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

Requirements For Employment

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:

  • Associate's degree - Business, Public Administration, or other related field
  • one year of relevant experience performing administrative or secretarial work
  • Valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions
Preferred Qualifications

Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.

The following are the preferred qualifications:
  • Experience completing benefits letters for delay, denial, acceptance, or compensation payments

  • Experience calculating compensation benefits for payment of temporary disability insurance

  • Experience applying regulations relating to timely payments and notice delivery

  • Workers' Compensation related training certificates such as (Designation Certificate, IEA training certificates, etc) preferred

  • Experience reading medical records to ensure medical benefits are provided accordingly

  • Experience contacting medical facilities and obtaining disability status results


  • Theories, principles, and practices of basic bookkeeping and office administration
  • Financial Information Systems (FIS)
  • Applicable business software applications

  • Devising recordkeeping and reporting systems

  • Analyzing situations and identifying problems

  • Exercising sound judgement and creativity in making decisions

  • Prioritizing and multi-tasking

  • Communicating effectively orally and in writing

  • Preparing reports and correspondence

  • Interacting professionally with various levels of Metro employees and outside representatives

  • Operating computers and general office equipment


  • Gather, compile, analyze and summarize data
  • Perform highly repetitive work
  • Meet time deadlines
  • Handle confidential information
  • Think, work, and act independently
  • Understand, interpret, and apply laws, rules, regulations, policies, and procedures
  • Read, write, speak, and understand English

Selection Procedure

Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.

Application Procedure

To apply, visit Metro's website at and complete an online Employment Application.

Computers are available to complete online Employment Applications at the following Metro location:

METRO Headquarters, Employment Office
One Gateway Plaza
Los Angeles, CA 90012

(213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.

All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (SA)

*Open to the public and all Metro employees

This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.