Job Information

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Public Transportation Services Corporation (PTSC)
PTSC is an equal employment opportunity employer


Bulletin No:
Job Title:
Title VI
Closing Date:
Salary Grade:
Salary Range:
$100,048 - $125,070 - $150,072

At Will**

Other Info:

This bulletin is posted to establish or add to a Qualified Candidate Pool(QCP)


Basic Function

To manage Metro Civil Rights and Equal Employment Opportunity Programs related to Title VI, including oversight of civil rights compliance of sub-recipients and non-construction contractors.

Example Of Duties

  • Manages, plans, and coordinates civil rights program compliance and Equal Employment Opportunity (EEO) activities, and recommends direction for agency’s response to state and federal civil rights, EEO, and Environmental Justice regulations and requirements
  • Establishes and implements policies and procedures required to ensure compliance with state and federal civil rights legislation including, but not limited to, Title VI, Title VII of Civil Rights Act, and the Unruh Act
  • Manages and directs the confidential investigation of complaints and grievances from employees, customers, and community based organizations regarding civil rights
  • Determines appropriate resolution of all complaints and negotiates, conciliates, mediates, or recommends settlements
  • Coordinates and conducts agency wide training on Civil Rights including, but not limited to, Title VI and Title VII of Civil Rights Act, the Unruh Act, and state mandated Sexual Harassment training; ensures that policies and information on EEO are disseminated throughout the agency
  • Reviews and responds to all civil rights and employment discrimination complaints filed with State and Federal compliance agencies for timeliness and completeness
  • Oversees preparation of written documentation regarding audits, disputes, findings, hearings, and appeals
  • Prepares and presents reports to senior management
  • Represents Civil Rights Programs Compliance department at meetings, conferences, and public events
  • Develops inter-business unit support and directs responses to federal and state civil rights audits, evaluations, and inspections, ensuring that any reports are submitted in a timely manner
  • Prepares triennial Title VI Program and Affirmative Action
  • Provides assistance in recruiting minority, disabled, and women applicants and establishes outreach sources
  • Reviews and concurs in all hires and promotions
  • Participates with local minority organizations, women’s and disabled groups, community action organizations, and community service programs designed to promote Civil Rights and EEO
  • Prepares and maintains a Metro staff utilization analysis by race and gender
  • Holds regular discussions with other managers, supervisors, and employees to assure the agency’s policies and procedures are being followed as it relates to Civil Rights and EEO
  • Develops studies and reports to evaluate and monitor agency wide compliance with civil rights statutes and regulations including, but not limited to, Title VI, Limited English Proficiency, and Environmental Justice
  • Serves as the agency’s liaison with government entities and other organizations concerning overall compliance of state and federal civil rights rules and regulations
  • Supervises subordinates and consultants involved in civil rights compliance or project manage multi-department groups tasked to manage, or implement civil rights or accessibility programs
  • Coordinates with Metro’s business units in monitoring of the review and updates of Metro publications such as policies and procedures, for compliance with Title VI, Title VII, Environmental Justice, and Limited English Proficiency
  • Coordinates subrecipient site visits to verify compliance with agency civil rights policies and procedures
  • Analyzes, interprets and keeps abreast of legal issues encompassing civil rights including applicable federal, state, and local regulations; communicates changes that are relevant to the agency’s programs and facilities to the appropriate individuals
  • Contributes to ensuring that the EEO policies and programs of Metro are carried out

Requirements For Employment

  • Bachelor's degree - Business, Public Administration, or other related field
  • 5 years' professional administrative experience monitoring civil rights issues and/or developing and implementing equal opportunity programs
Preferred Qualifications

Due to the competitiveness of the recruitment, consideration may be given to those candidates who demonstrate the following additional qualifications:

  • Experience coordinating compliance with Title VI of the Civil Rights Act of 1964
  • Experience coordinating compliance with Federal Transit Administration (FTA) guidelines regarding Title VI and Environmental Justice Executive Order
  • Experience implementing Public Participation Plans
  • Experience evaluating and monitoring compliance with Limited English Proficiency statutes and regulations
  • Experience coordinating sub-recipient oversight
  • Experience coordinating submission of a Title VI Program to the FTA


  • Theories, principles, and practices of applicable federal, state, and local regulations such as: the Unruh Act, the Civil Rights Act of 1964 including Titles VI and VII, FTA Civil Rights and EEO Guidance, Environmental Justice, and Limited English Proficiency Executive Orders and Guidance
  • Business software applications such as Microsoft Access, Excel, Outlook, PowerPoint, and Word
  • Modern management theories


  • Oversee a large-scale Civil Rights and EEO program
  • Effectively and sensitively communicate with all levels of Metro employees and the public orally and in writing
  • Interact professionally with various levels of Metro employees and outside representatives
  • Prepare comprehensive reports and correspondence
  • Analyze situations, identify problems, recommend solutions, and evaluate outcome
  • Handle highly confidential information
  • Exercise judgment and creativity in making decisions
  • Plan financial and staffing needs
  • Determine strategies to achieve goals
  • Meet tight time constraints and deadlines
  • Compile, analyze, and interpret complex data
  • Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets and labor/management agreements
  • Represent Metro/PTSC before union officials, contractors, vendors, federal and state auditors, arbitrators, and judicial or legal professionals
  • Supervise subordinate staff
  • Travel to offsite locations within a reasonable timeframe
  • Read, write, speak, and understand English

Selection Procedure

Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.

Application Procedure

To apply, visit Metro's website at and complete an online Employment Application.

Computers are available to complete online Employment Applications at the following Metro location:

METRO Headquarters, Employment Office
One Gateway Plaza
Los Angeles, CA 90012

(213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.

All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (TW)

*Open to the public and all Metro employees

This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.