Job Information

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Public Transportation Services Corporation (PTSC)
PTSC is an equal employment opportunity employer


Bulletin No:
Job Title:
Closing Date:
Salary Grade:
Salary Range:
$100,048 - $125,070 - $150,072

At Will**

Other Info:

This bulletin is posted to establish or add to a Qualified Candidate Pool(QCP)


Basic Function

To plan, manage, and control the operations of Transit Court; oversees the day to day administration and processing of Metro’s Transit Court citations and appeals program

Example Of Duties

  • Develops, coordinates, and implements policies and procedures for processing of citations for violation of Customer Code of Conduct, Parking ordinance, and congestion reduction lanes
  • Manages transit court related software including software development, enhancements, scheduling, and data reporting procedures
  • Prepares and oversees responses to Public Records Act requests
  • Researches and maintains records of legislation affecting citation issuance, processing, collection, or appeals; prepares memos on the impact of proposed or new legislation
  • Collaborates with other departments to provide information and advice affecting effective enforcement methods geared to reduce fare evasion, improve safety, and improve quality of life in and around the Metro system
  • Works with System Security and Law Enforcement to process citations and maximize collection of fines and penalties associated with the violation of transit-related offenses including Metro’s Parking ordinance, Congestion Reduction Lanes, and the Metro Customer Code of Conduct
  • Oversees Transit Court Hearings and Hearings Support units including drafting specifications for an outside vendor who will process issued citations and subsequently, administer vendor contract ensuring the prompt processing of citations, notice to violators, collection of penalties and fines and the processing of citations through the Transit Court and the Los Angeles County Superior Court
  • Oversees Transit Court to promptly conduct hearings and issue decisions
  • Develops diversion programs such as Transit School education programs and community service in lieu of all or a portion of fines and penalties
  • Manages the processing, tracking, reporting, and hearing of all Customer Code and Parking ordinance violations/citations
  • Obtains software that will handle paperless processing of citations from issuance to disposition inclusive of vendor processing, through the initial review and appeal process, to Superior Court
  • Writes and enforces standard operating procedures
  • Maintains a citations database system from issuance of citations, vendor processing, initial review, appeal and appeals to Los Angeles County Superior Court of transit-related offenses/fines
  • Oversees, monitors, and adheres to departments budget, goals, and schedules which are compliant with agency-wide fiscal responsibility
  • Plans budget and staffing needs and assists in preparing department and project budgets
  • Plans, administers, directs and evaluates the work of subordinate staff engaged in the citation administration and adjudication functions
  • Partners with Transit Security and Hearing Officers in support of the adjudicative process
  • Contributes to ensuring that the EEO policies and programs of Metro are carried out

Requirements For Employment

  • Bachelor’s degree in Business, Public Administration, Systems Management, Criminal Justice, Political Science, or other related field
  • Juris Doctorate
  • Active member in good standing of the California Bar
  • Six years of relevant experience or three years of relevant supervisory-level experience developing and implementing business processes or other customer service-oriented work environment OR
  • Six years of relevant experience or three years of relevant supervisory-level experience performing work in a law practice, the judicial system, court administration, or similar environment
Preferred Qualifications

Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.

The following are the preferred qualifications:

  • Ability to communicate in a second language (i.e. Spanish)
  • Experience working in the public sector
  • Experience working in a transit agency
  • Experience practicing law in a court room or administrative hearing setting


  • A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions


  • Applicable local and state laws, codes, and regulation governing public transit systems such as California Public Utilities Code and Vehicle Code
  • Transit related law enforcement practices
  • Court administration, administrative law, hearings, and due process
  • Modern management theory
  • Money collections practices

  • Compiling, analyzing and interpreting complex data
  • Analyzing situations and identifying problems; recommending and implementing solutions
  • Preparing comprehensive reports and correspondence
  • Planning financial and staffing needs
  • Interacting professionally with various levels of Metro employees and the public


  • Lead a business unit including the planning, organization, and oversight of administrative and professional staff
  • Understand and apply laws, rules, regulations, policies, procedures, contracts, and budgets
  • Proactively analyze situations, identify problems, recommend and work to implement solutions
  • Interact professionally with Metro personnel at all levels
  • Represent Metro before the public
  • Exercise good judgment and suggest practical creative solutions to challenges
  • Communicate effectively orally and in writing in English
  • Facilitate training and development programs
  • Determine strategies to solve problems and achieve goals
  • Effectively supervise and motivate subordinate staff

Selection Procedure

Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.

Application Procedure

To apply, visit Metro's website at and complete an online Employment Application.

Computers are available to complete online Employment Applications at the following Metro location:

METRO Headquarters, Employment Office
One Gateway Plaza
Los Angeles, CA 90012

(213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.

All completed online Employment Applications must be received by 5:00 p.m. on the closing date.

*Open to the public and all Metro employees

This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.