Job Information

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Public Transportation Services Corporation (PTSC)
PTSC is an equal employment opportunity employer


Bulletin No:
Job Title:
Closing Date:
Salary Grade:
Salary Range:
$61,089 - $76,356 - $91,624

At Will**

Other Info:

This bulletin is posted to establish or add to a Qualified Candidate Pool(QCP)


Basic Function

Performs analytical work in support of the pension and benefits and unemployment insurance administration functions.

Example Of Duties

  • Participates in the preparation of the design, Request for Proposal (RFP), written communication instruments, and implementation procedures for Metro′s Flexible Benefits Program, which includes Medical, Dental, Vision, Life, and other insurance programs, and Flexible Spending Accounts (FSAs)
  • Oversees annual review process for all group insurance plans, plan changes, and changes in providers
  • Meets with group plan providers and benefit consultants to coordinate preparation, printing, and distribution of books, certificates, and contracts for all group plans, and to discuss relevant federal and state legislation that may affect group plans
  • Prepares and reviews historical data to generate retirement benefit estimates, vested benefits, withdrawals and rollovers, death benefits, pension refunds, and other related information; provides accurate information during personal retirement counseling meetings
  • Calculates pension benefits by utilizing the concepts of interpolation and actuarial equivalency to verify accuracy of benefit
  • Designs, coordinates, and implements retirement and financial planning seminars for Metro employees
  • Assists employees in resolving issues relating to their benefits and/or pension plans
  • Maintains active and retiree files, and makes necessary updates as reported
  • Administers the Unemployment Insurance Program, including processing claims and attending appeal hearings
  • Reviews forms, medical documents, and pension documents for accuracy
  • Provides technical information relating to employee benefit plans for labor negotiations, as needed
  • Completes benefit surveys from other employers, benefit consulting firms, and healthcare consulting firms
  • Ensures timely processing of invoice payments for unemployment Insurance, benefits consultants, and Retirement and Financial Planning Seminars
  • Researches and writes responses to inquiries from executive officers, department heads, employees, consultants, brokers, and account executives
  • Prepares reports for the Board of Directors, management, and outside agencies
  • Performs other major projects as assigned by department leadership
  • Acts as Pension and Benefits Supervisor when assigned
  • Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out
May be required to perform other related job duties

Requirements For Employment

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:


  • Bachelor′s Degree in Business, Public Administration, or a related field


  • One year of relevant experience in the area of benefits administration for a public agency; some positions in this class may require specialized experience in area of assignment; experience administering an unemployment insurance program preferred


Certifications/Licenses/Special Requirements

  • A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions


Preferred Qualifications

Preferred Qualifications (PQ′s) are used to identify relevant knowledge, skills, and abilities (KSA′s) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQ′s will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQ′s will not automatically be selected.

  • Experience analyzing eligibility and calculating contributions for a union represented Health and Welfare Trust Fund
  • Experience utilizing an HRIS System such as Oracle Advanced Benefits module


  • Theories, principles, and practices of pension and benefits, and unemployment insurance administration
  • Applicable local, state, and federal laws, rules, and regulations governing pension and benefits administration, and unemployment insurance for a public agency
  • Research and report preparation methods
  • Mathematical concepts
  • Applicable business software applications


  • Performing pension, benefits, and unemployment insurance administration work
  • Managing and prioritizing multiple tasks or projects from inception to completion
  • Analyzing situations, identifying problems, and recommending solutions
  • Exercising sound judgment and creativity in making conclusions and recommendations
  • Communicating effectively orally and in writing
  • Preparing comprehensive reports and correspondence
  • Listening to and understanding complex situations
  • Interacting professionally with various levels of Metro employees and outside representatives


  • Compile and analyze complex data
  • Handle highly confidential and sensitive information
  • Lead staff members providing work direction and guidance, when required
  • Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements
  • Read, write, speak, and understand English

Selection Procedure

Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.

Application Procedure

To apply, visit Metro's website at and complete an online Employment Application.

Computers are available to complete online Employment Applications at the following Metro location:

METRO Headquarters, Employment Office
One Gateway Plaza
Los Angeles, CA 90012

(213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.

All completed online Employment Applications must be received by 5:00 p.m. on the closing date.(CM)

This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.