Job Information

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Public Transportation Services Corporation (PTSC)
PTSC is an equal employment opportunity employer


Bulletin No:
Job Title:
Closing Date:
Salary Grade:
Salary Range:
$77,334 - $96,657 - $115,960

At Will**

Other Info:

This bulletin is posted to establish or add to a Qualified Candidate Pool(QCP)


Basic Function

Performs highly complex analytical and sensitive work related to one or more areas within a human resources (HR) function, including recruiting and selection, hiring, compensation, training, benefits, leave management, and/or disability compliance in accordance with federal and state laws and guidelines; may supervise, assign, review, and participate in the work of staff responsible for a personnel services program.

Example Of Duties

  • Performs highly complex and sensitive work related to one or more areas within Human Resources, including classification/compensation, recruitment/selection, or leave programs
  • Provides guidance for other team members on complex human resources management projects and programs
  • Gathers data and identifies and forecasts program costs
  • Communicates with various levels of management and external vendors
  • Plans, conducts, and takes the lead or project management role on major projects; reviews and evaluates results
  • Administers and oversees human resources programs
  • Coordinates and leads committee meetings and/or other established meetings
  • Recommends new policies or programs to meet unforeseen or unmet agency-wide needs
  • Conducts training on HR policies and procedures agency-wide
  • Prepares monthly and annual required reports
  • Researches and writes responses to inquiries from executive officers, department heads, and employees
  • Investigates and resolves complex grievances and/or complaints from employees regarding human resources practices
  • Conducts highly complex recruitment and selection processes for non-union and union-represented jobs, works with hiring department representatives to develop selection criteria and materials, creates recruitment and selection plan, and reviews and evaluates applications, resumes, and other application materials
  • Responds to departments highly complex classification and compensation requests and issues, recommends compensation adjustments, makes recommendations for allocation or reallocation of positions, and develops and updates job descriptions
  • Performs highly complex functions specific to the administration of Metro′s Medical Leave, Family Medical Leave, Pregnancy Disability Leave, Reasonable Accommodation, Fitness-for-Duty, and Employee Assistance Program policies; assists with the management of non-occupational medical leave of absence cases that are over 30 days old and facilitates employees′ return to work
  • Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out
May be required to perform other related job duties

Requirements For Employment

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:


  • Bachelor′s Degree in Business Administration, Public Administration, or a related field; Master′s Degree in a related field preferred


  • Five years of relevant experience in a human resources function, including recruiting and selection, hiring, compensation, training, benefits, leave management, and/or disability compliance; some positions in this class may require specialized experience in area of assignment


Certifications/Licenses/Special Requirements

  • A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions


Preferred Qualifications

Preferred Qualifications (PQ′s) are used to identify relevant knowledge, skills, and abilities (KSA′s) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQ′s will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQ′s will not automatically be selected.

  • Experience generating reports, conducting data analytics, and program trending and analysis
  • Experience consulting strategically in regards to confidential, high-risk, and complex issues
  • Experience complying with state and federal leave laws (Family Medical Leave Act, California Family Rights Act, Pregnancy Disability Leave etc.) and other statutorily mandated leave is desirable


  • Theories, principles, and practices of human resources, especially as they relate to the assigned unit, e.g., recruitment, selection, compensation, workforce well-being, etc.
  • Applicable local, state, and federal laws, rules, and regulations governing human resources management for a public agency
  • EEO and Affirmative Action rules and regulations
  • Collective bargaining agreements
  • Research and report preparation methods
  • Forecasting and planning methods
  • Item Analysis techniques
  • Applicable business software applications


  • Performing complex human resources work in a specialty area assigned
  • Managing a project from inception to culmination
  • Analyzing situations, identifying problems, and recommending solutions
  • Exercising sound judgment and creativity in making conclusions and recommendations
  • Communicating effectively orally and in writing
  • Various forms of communication, including non-verbal, formal, informal, face-to-face, internet, etc.
  • Interacting professionally with various levels of Metro employees and outside representatives
  • Supervising, training, and mentoring staff
  • Preparing comprehensive reports and correspondence


  • Understand, interpret, and apply laws, rules, regulations, policies, procedures, and labor/management agreements
  • Meet tight time constraints and deadlines
  • Handle highly confidential information
  • Utilize applicable business software applications
  • Compile and analyze data
  • Apply mathematical computations and formulas
  • Think and act independently
  • Create and revise job specifications
  • Read, write, speak, and understand English

Selection Procedure

Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.

Application Procedure

To apply, visit Metro's website at and complete an online Employment Application.

Computers are available to complete online Employment Applications at the following Metro location:

METRO Headquarters, Employment Office
One Gateway Plaza
Los Angeles, CA 90012

(213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.

All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (CM)

*Open to the public and all Metro employees

This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.