Job Information

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Public Transportation Services Corporation (PTSC)
PTSC is an equal employment opportunity employer


Bulletin No:
Job Title:
Closing Date:
Open Until Filled
Salary Grade:
Salary Range:
$84,468 - $105,560 - $126,672
Open Until Filled openings may be closed at any time without notice.

At Will**

Other Info:

This bulletin is posted to establish or add to a Qualified Candidate Pool(QCP)


Basic Function

Leads, organizes, technically supervises and assumes primary responsibility for one or more project teams in performing system analysis, design and programming, trouble-shooting, modifications, maintenance, implementation and integration of one or more systems comprising large and /or highly-complex application areas and processes.

Example Of Duties

  • Oversees the software development and enhancement, and provides production support for business application systems on behalf of client departments
  • Supervises and provides technical direction for a team of technical staff
  • Sets guidelines and exercises leadership skills to establish and meet target dates on large and highly-complex projects involving multiple systems
  • Performs system analysis, design, implementation and integration of highly complex application information systems
  • Performs the most complex programming, system analysis and design of highly-complex systems using Information System Development Methodology in a multi-platform infrastructure and environment
  • Consults and advises user departments and other Information Technology Services support teams on system requirements and enhancements and supports large computer systems for various departments
  • Recommends approval of system designs and interacts with user managers and department users in a senior leadership capacity
  • Resolves highly difficult problems in large highly complex applications systems using highly proactive Problem Management, diagnosis and resolution
  • Identifies diagnoses and resolves system problems, at the most complex levels, involving programming logic, interoperability between several technical components, and client interface
  • Researches, identifies, and refers complex technical problems related to platform management, database administration, network connectivity and desktop support to the appropriate ITS operating unit for resolution
  • Advises user departments and other Information Technology Services support teams on system requirements and enhancements
  • Oversees the preparation of project reports such as technical overviews, client recommendations, alternatives to business requirements, feasibility studies, project proposals, and requests for proposals for the purchase of new software and hardware
  • Performs and delegates systems integration tasks to staff
  • Monitors and leads consultants in the analysis, design, implementation and integration of application business systems
  • Leads in the evaluation of commercial off-the-shelf (COTS) software
  • Oversees the configuration, implementation, and integration of commercial off-the-shelf (COTS) software
  • Develops software and hardware specifications and standards
  • Acts as team leader for projects as assigned, including complex and highly specialized applications
  • Leads project and status meetings with clients, consultants or other external entities
  • Ensures that clients have the necessary training and documents to properly utilize computer systems
  • Leads the department's information security, disaster recovery, and safety programs
  • Contributes to ensuring that the EEO policies and programs of Metro are carried out

Requirements For Employment

  • A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:
  • Bachelor's degree - Computer Science, Business Information System Technology, Computer Engineering, or related field
  • 3 years of relevant experience in designing, implementing and maintaining complex information systems in a relational database, networked environment
Preferred Qualifications

Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.

The following are the preferred qualifications:

  • Salesforce development experience using APEX, Controllers, Visual Force Pages, and Web Services
  • Development experience using web based technologies such as HTML, CSS, JavaScript, jQuery, Json


  • Theories, principles, and practices related to information systems and supported business areas
  • Project management techniques and tools
  • Applicable local, state, and federal laws, rules, and regulations governing information systems for a public agency
  • Data communications involved in LANs, WANs, and gateways
  • Advanced capabilities of computers such as IBM RISC 6000 Systems and microcomputers, including specified software products/platforms such as UNIX Script, AIX, Microsoft Networking, Microsoft Proxy, IIS, Linux and Windows Operating Systems, Apache and other Web tools
  • Mathematics used in complex business applications
  • Business process and system process modeling and problem solving techniques
  • Knowledge of change control systems and other Information Technology best practices
  • Project management methodology and techniques
  • Complex business processes in area of responsibility as well areas outside of immediate responsibility
  • Principals of supervision


  • Guide and perform the development and implementation of complex information systems using software engineering techniques
  • Resolve highly difficult problems regarding highly complex programming and systems logic
  • Perform highly-complex systems implementation and integration tasks
  • Perform complex programming in various languages such as: PL/SQL, HTML, XML, XML Publisher, XLS (Style Sheets), jDeveloper, PHP, SQL Server, Oracle applications, Oracle Developer, Oracle Database Management System, Crystal Reports, Crystal Enterprise, Redwood, PVCS, JAVA Script, Java Developer, Acrobat Professional, M/S SQL Server, VB, SQL, Visual Studio (2 or greater), C/C+/C++, or other specified languages
  • Function as a technical lead, providing technical project management across multiple projects and concurrent tasks
  • Develop and implement web-based computer applications
  • Analyze and evaluate system changes to determine feasibility
  • Analyze situations, identify problems, and recommend and implement solutions in a cost effective manner
  • Clearly define system integration and interface requirements
  • Identify and resolve conflicting project and/or client requirements
  • Understand, interpret, and apply laws, business rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements to support business processes
  • Prepare reports, proposals, presentations and correspondence in a professional manner
  • Exercise judgment and creativity in making decisions
  • Interact professionally with various levels of employees and outside representatives
  • Communicate effectively orally and in writing
  • Meet tight time constraints and frequent deadlines
  • Operate a personal computer, computer terminal, and general office equipment
  • Multi-task on multiple concurrent projects
  • Identify and lead the implementtion of new and creative solutions that are compatible with current and future technologies
  • Leads, organizes, technically supervises and assumes primary responsibility for one or more project teams in performing system analysis, design and programming, trouble-shooting, modifications, maintenance, implementation and integration of one or more systems comprising large and /or highly-complex application areas and processes
  • Read, write, speak, and understand English

Selection Procedure

Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.

Application Procedure

To apply, visit Metro's website at and complete an online Employment Application.

Computers are available to complete online Employment Applications at the following Metro location:

METRO Headquarters, Employment Office
One Gateway Plaza
Los Angeles, CA 90012

(213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.

All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (JMC)

*Open to the public and all Metro employees

This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.