Job Information

Error Icon

Public Transportation Services Corporation (PTSC)
PTSC is an equal employment opportunity employer


Bulletin No:
Job Title:
Closing Date:
Salary Grade:
Salary Range:
$59,883 - $74,859 - $89,814

At Will**

Other Info:

This bulletin is posted to establish or add to a Qualified Candidate Pool(QCP)


Basic Function

To conduct transit security, administrative, and industrial investigations in support of Metro security program.

Example Of Duties

  • Plans, organizes, and conducts complex investigations from preliminary security reports of alleged instances of transit security-related violations
  • Performs a full range of administrative and industrial security investigations
  • Prepares and presents findings of security-related investigations to appropriate authority
  • Conducts or coordinates background investigations of newly hired security personnel
  • Conducts contract compliance audits of Metro security contracts
  • Conducts security evaluations of Metro properties and prepared Post Orders
  • Reviews revenue collection and protection policies and procedures; makes appropriate recommendations
  • Investigates possible revenue loss from Central Cash Counting Office or other vaulting procedures and locations
  • Receives, interviews, and responds to customer and employee complaints regarding security issues
  • Prepares written security evaluations for Metro properties and recommends actions
  • Works with appropriate Metro departments and law enforcement agencies on cases involving employee fraud, theft, or other criminal activity
  • Plans and conducts surveillance operations as necessary
  • Performs other duties and special projects as assigned
  • Contributes to ensuring that the EEO policies and programs of Metro are carried out
  • Assists in developing policies and procedures to reduce the incidence of violations and abuse
  • Designs, organizes, and provides guidance to staff regarding complex investigations, and case development
  • Ascertains if violations of federal, state, or local laws and regulations, have occurred
  • Keeps direct supervisor informed on investigative progress and sensitive issues regarding cases

Requirements For Employment

  • BachelorÂ’s degree - Criminal Justice, Business, Public Administration, or other related field
  • 2 yearsÂ’ experience conducting internal affairs investigations in a law enforcement or security environment
  • Experience may be substituted for education on a year-for-year basis
Preferred Qualifications

Due to the competitiveness of the recruitment, consideration may be given to those candidates who demonstrate the following additional qualifications:
  • Experience working in the public sector
  • Training or certification in internal affairs
  • Training or certification in use of force


  • Theories, principles, and practices of specialized investigative techniques and interrogation methods
  • Applicable local, state, and federal law, rules, and regulations
  • State Department of Consumer Affairs security guard requirements
  • Principles and practices of security administration
  • Principles and practices of industrial security


  • Conduct security-related investigations
  • Conduct security surveillance operations
  • Analyze situations, identify problems, and recommend solutions
  • Compile and analyze complex data
  • Interview and gather facts from various sources
  • Communicate effectively orally and in writing
  • Prepare reports and correspondence
  • Understand, interpret, and apply laws, rules, regulations, policies, and procedures
  • Interact professionally with various levels of Metro employees and outside representatives
  • Travel to offsite locations within a reasonable timeframe
  • Read, write, speak, and understand English
  • Exercise good judgment
  • Follow rules and instructions
  • Work independently with minimal supervision

Selection Procedure

Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.

Application Procedure

To apply, visit Metro's website at and complete an online Employment Application.

Computers are available to complete online Employment Applications at the following Metro location:

METRO Headquarters, Employment Office
One Gateway Plaza
Los Angeles, CA 90012

(213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.

All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (JMC)

*Open to the public and all Metro employees

This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.