Job Information

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Public Transportation Services Corporation (PTSC)
PTSC is an equal employment opportunity employer


Bulletin No:
Job Title:
Closing Date:
Salary Grade:
Salary Range:
$100,048 - $125,070 - $150,072

At Will**

Other Info:

This bulletin is posted to establish or add to a Qualified Candidate Pool(QCP)


Basic Function

To manage initiatives related to Metro’s Vision 2028 Strategic Plan under the purview of the Office of Extraordinary Innovation (OEI).

Example Of Duties

  • Plans and manages Metro Strategic Planning Initiatives, including continuous improvement and other OEI initiatives
  • Works with Metro departments to develop a program of continuous improvement that includes streamlining business processes; and improving the quality, management, and use of data to assist the agency in making prudent decisions that align with desired outcomes for both customer-facing services and internal business processes
  • Monitors agency progress towards achieving the Metro’s strategic vision and goals
  • Oversees employee survey(s) and facilitates action planning as a result of survey(s) to improve employees work experience and establish a culture of continuous workforce improvement
  • Develops, forecasts, and monitors budgets for plans, programs, and projects
  • Provides technical support and policy guidance to management on Metro plans, programs, and projects
  • Represents Metro, provides consultation services, and makes presentations to local, regional, state, and other agency committees and boards
  • Coordinates and disseminates information to various agencies, groups, and departments
  • Reviews and evaluates contractor proposals; negotiates award amounts, operating standards, and work projects; ensures productive use of contractors; and analyzes and manages contractor/consultant contracts and budgets
  • Participates and takes leadership position in regional forums; leads interagency task forces and technical advisory groups
  • Prepares comprehensive reports, correspondence, and cost estimates
  • Supervises, trains, and provides technical assistance to subordinate staff
  • Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all subordinate employees
  • Contributes to ensuring that the EEO policies and programs of Metro are carried out

Requirements For Employment

  • Bachelor’s degree - Business, Public Administration, Public Policy, or other related field
  • 5 years' progressively responsible experience in project management, continuous process improvement, strategic planning, or other related area
  • Master’s degree in a related field is desirable


  • Theories, principles, and practices of project management, Continuous process improvement and performance management practices, communications, and conflict resolution techniques
  • Contract administration
  • Financial and budgeting principles


  • Manage the activities of a major project or program
  • Interact professionally with various levels of Metro employees, outside stakeholders, and the public
  • Understand complex planning and organization management concepts
  • Communicate effectively orally and in writing
  • Mediate, negotiate, and build consensus across a diverse set of parties and interests
  • Prepare comprehensive reports and correspondence
  • Analyze situations, identify problems, determine strategies to achieve goals, recommend solutions, and evaluate outcome
  • Think and act independently
  • Make financial decisions within a budget
  • Establish and implement relevant policies and procedures
  • Compile, analyze, and interpret complex data
  • Exercise judgment and creativity in making decisions
  • Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements
  • Read, write, speak, and understand English

Selection Procedure

Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.

Application Procedure

To apply, visit Metro's website at and complete an online Employment Application.

Computers are available to complete online Employment Applications at the following Metro location:

METRO Headquarters, Employment Office
One Gateway Plaza
Los Angeles, CA 90012

(213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.

All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (SDR)

*Open to the public and all Metro employees

This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.