Job Information

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Public Transportation Services Corporation (PTSC)
PTSC is an equal employment opportunity employer


Bulletin No:
Job Title:
Closing Date:
Salary Grade:
Salary Range:
$78,874 - $98,592 - $118,290

At Will**

Other Info:

This bulletin is posted to establish or add to a Qualified Candidate Pool(QCP)


Basic Function

Performs systems analysis and coordinates the development of systems and/or applications of a specified function or area within a department.

Example Of Duties

  • Researches functional areas to determine information systems needs
  • Performs requirements analyses, feasibility studies, and prepares project proposals for the development, enhancement, and maintenance of an information system specific to assigned department
  • Designs technical systems specifications
  • Provides input to consultants regarding systems needs and acceptability of alternatives
  • Evaluates systems to ensure that requirements are properly satisfied
  • Verifies vendor compliance with contract and work plan
  • Monitors systems performance and responds to systems emergencies
  • Troubleshoots, analyzes, and resolves system problems
  • Prepares cost/benefit analysis reports for information processing systems and develops associated justifications for the acquisition of systems products and services
  • Prepares reports, systems training manuals, and technical systems documentation
  • Creates and modifies microcomputer programs
  • Develops advanced microcomputer analytical models and report programs using specified software packages
  • Designs advanced decision support tools and models used for decision making
  • Participates in department information security, disaster recovery, and safety programs
  • Participates in evaluation and awards of contracts to information systems vendors
  • Oversees, trains, and motivates assigned staff
  • Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

    May be required to perform other related job duties

Requirements For Employment

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:


  • Bachelor's Degree in Computer Science, Information Systems, or a related field


  • Three years of relevant experience performing systems analysis or computer programming work; some positions in this class may require specialized experience in area of assignment

Certifications/Licenses/Special Requirements

  • A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions


Preferred Qualifications

Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.

The following are the preferred qualifications:

  • Experience utilizing Integrated Agenda Management Platforms
  • Experience utilizing California Governmental code sections 62.50-6276.48 and 54950-54963
  • Experience utilizing record compliance standards, such as ISO 15489 International Standard on Records Management
  • Experience providing customer service to the public, executives, and elected officials


  • Theories, principles, and practices of specified application areas, systems analysis, and statistical methods
  • Applicable local, state, and federal laws, rules, and regulations governing information systems
  • Capabilities of large-scale computer systems
  • Principles of supervision


  • Analyzing and designing data processing systems in a specified application area
  • Managing projects, applications, and programs
  • Troubleshooting system problems
  • Navigating and customizing web-based collaborative platforms, such as SharePoint
  • Analyzing situations, identifying problems, and recommending solutions
  • Exercising sound judgment and creativity in making decisions
  • Communicating effectively orally and in writing
  • Interacting professionally with various levels of Metro employees and outside representatives
  • Training users in implemented systems


  • Perform complex systems analyst work
  • Prepare comprehensive reports and correspondence
  • Determine strategies to achieve goals
  • Meet tight time constraints and deadlines
  • Multi-task and work in a fast paced, team-oriented environment
  • Think and act independently
  • Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements
  • Work effectively in a team environment
  • Interface with internal business units; create and foster effective partnerships with internal stakeholders
  • Read, write, speak, and understand English

Selection Procedure

Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.

Application Procedure

To apply, visit Metro's website at and complete an online Employment Application. Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.

All completed online Employment Applications must be received by 5:00 p.m. on the closing date. (SG)

*Open to the public and all Metro employees

This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.